NUMBER, PLEASE

Subject: Fw: Fwd: 800 Phone Numbers..

Please have your 800 calls redirected to the USA – That’s the rule and the LAW!

The gas company serving Phoenix brought their call center back to Phoenix from India last year after numerous customer complaints. What a difference now when you call them......and it created 300 jobs. This works because they were so bad that when India answered it’s best to ask to be transferred to a supervisor in the U. S. and they would comply.

Now that I know it is the LAW – do it for sure.

Any time you call an 800 number (for credit card, banking, Verizon, health and other insurance, computer help desk, etc.) and you find you’re talking to a foreign customer service representative (perhaps in India, Philippines, etc.), please consider doing the following:

After you connect and realize that the customer service representative is not from the USA (you can always ask if you are not sure about the accent), please, very politely (this is not about trashing other cultures) say, “I’d like to speak to a customer service representative in the United States of America....”.

The representative might suggest talking to his/her manager, but, again, politely say, “Thank you, but I’d like to speak to customer service representative in the U.S.A.....”

YOU SHOULD BE IMMEDIATELY CONNECTED TO A REPRESENTATIVE IN THE U.S.A.

That’s the rule and the LAW.

It takes less than one minute to have your call re-directed to the U.S.A.

You have the right to ask where the person is that you are talking with.

Imagine what would happen if every U. S. citizen insisted on talking to only U.S. phone representatives from this day on.

Imagine how that would ultimately impact the number of U.S. job that would need to be created ASAP.

If I tell 10 people to consider this and you tell 10 people to consider doing this – see what could happen – it becomes an exercise in viral marketing 101.

Remember – the goal here is to restore jobs back here at home – not to be rude to a foreign phone representative. You may not even get correct answers, good advice, or solutions to your problem – at least you would be able to understand the person better.

If you agree, please tell as many as you can – don’t limit it to just 10 by any means, and ask them to tell as many people they can....etc....etc.